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Off-campus Access to Library Resources: connect off-campus

connect off-campus

Where are the SAC Library Search Tools?

The Library's Search Tools are available from the A to Z list.

Off-campus Help

Where can I get help?

If you have difficulty accessing library resources remotely, you may:


Troubleshooting Remote Access to SAC Library Resources

1.   Verify that you are a currently registered SAC student, faculty, or staff member  

        Send a problem report form in  to verify your status if you have any doubt.

2.  When prompted to login, enter:  Your ACES Username and Banner ID Number. 

3.   Set your browser to accept cookies
  • Firefox: Click on TOOLS > OPTIONS > PRIVACY > Change History to "Use custom settings for history" > Adjust cookie settings
  • Internet Explorer: Click on TOOLS > INTERNET OPTIONS> PRIVACY > Use the slide bar to allow cookies
  • Safari: Click on SETTINGS > PREFERENCES > PRIVACY >  Adjust cookie settings
  • Chrome: Click on SETTINGS > SHOW ADVANCED SETTINGS (if not shown) > PRIVACY > CONTENT SETTINGS > Adjust cookie settings
4.  Be sure JavaScript is turned on (browser default)   JavaScript must be enabled for the proxy service to work.
  • Firefox: Click on TOOLS > OPTIONS > CONTENT (Click on icon) > Select ENABLE JAVASCRIPT
  • Internet Explorer: Click on TOOLS > INTERNET OPTIONS > SECURITY > CUSTOM LEVEL > Scroll down to SCRIPTING > Select ENABLE for all
  • Safari: Click on SETTINGS > PREFERENCES > SECURITY > Select ENABLE JAVASCRIPT
  • Chrome: Click on SETTINGS > SHOW ADVANCED SETTINGS (if not shown) > PRIVACY > CONTENT SETTINGS > Select ALLOW ALL SITES TO RUN JAVASCRIPT
5. For SSL errors: clear your cache

Off-campus Login

This is the SAC login page that appears to off-campus users

SAC Library-licensed resources are for active students, faculty, and staff.

SAC Library Problem Report Form

If you have issues accessing library resources in any way, please contact us so we can get you help to resolve these issues.

  • Call the Reference Desk at: 210-486-0554.
  • Please use this link to report your issue.
  • You may also directly email us your issue through Ask-a-Librarian.

5 Steps to Off-campus Access - An Example

  1. Start at the SAC Library Home Page.
  2. On the left, click the LibGuides link and use the A to Z database list.
  3. Scroll down or search to find your database. As an example, search for Naxos.
  4. Click the entry for Naxos Music Library.
  5. If you are identified as an off-campus user,  a login/authentication page appears. You must enter your ACES username and Banner ID and then click Submit.

Off-campus Information

What is EZproxy?  

EZproxy provides a means to authenticate users who want access to San Antonio College Library's electronic resources including databases, streaming videos, eBooks and eJournals.

When on-campus, connections to most resources are automatic. Off-campus access and particular resources require an authenticated login through a proxy server.

Why do I need to use the proxy service to access library resources?  

Remote access to SAC Library databases is limited to SAC faculty, staff and students currently taking classes at SAC. Contracts established by electronic resource vendors require the Library to limit remote access to faculty, staff, and students with a current, appropriate affiliation to San Antonio College. When on-campus (i.e.., within the SAC network), connections to most resources are automatic. Patron records for SAC-affiliated users in the Library's online system are derived from Alamo Colleges IT systems and include name, address, ACES ID and Banner ID, status, and an expiration date.

Off-campus access to electronic resources requires authenticating through a proxy server. When you attempt to access an electronic resource such as a database, eBook, streaming video, or eJournal, you will be prompted to log in with your ACES ID and Banner ID. Please see our Policy on Access to Licensed Web Resources for more information regarding licensing restrictions.

When do I need to use the proxy service? 

You will need to be authenticated for remote access when:

  1. Connecting to the Library from a network connection that identifies you as off-campus.
  2. Connecting to an electronic resource that requires authentication by the electronic resource provider.

What browsers are supported? 

EZproxy is browser-independent. Most web browsers will work with EZproxy. However, if you are having problems that are not related to login information, please try a different browser.

Where can I get help?

If you have difficulty accessing library resources remotely, you may:

 

Copy & Paste to Create a Persistent Link

 

Off-campus link converter

*Note: not all databases support durable links.

Off-campus Policy

Access Policy for Licensed Electronic Resources

  • San Antonio College, on behalf of its Library, licenses a variety of research materials (databases, electronic journals and books, and other Internet and web-accessible resources) for online access through the Internet and Web.
     
  • Anyone using a campus library workstation or the SAC wireless network may access these resources on site. However, only currently enrolled (e.g., actively taking classes) SAC students, faculty, and staff are eligible to access licensed resources from off-campus locations. Authentication is required by the vendors of these resources.
     
  • San Antonio College affiliation is maintained and tracked in Alamo Colleges systems such as Banner and PeopleSoft. Patron records for SAC-affiliated users in the Libraries' online system are derived from Alamo Colleges systems and include name, address, ACES ID and Banner ID, status, and an expiration date.
     
  • The system deployed by the Alamo Colleges to provide authentication for remote access uses the ACES ID and Banner ID as the login credentials. For this reason, it is incumbent upon all users to keep these numbers confidential and to report a missing or stolen ID as soon as possible.
     
  • The Alamo Colleges take seriously the legal responsibility to comply with contracts and abide by current copyright law and is diligent in maintaining its database of eligible users.
     
  • The Library works closely with other Alamo Colleges units to resolve status and classification problems for eligible users.
     
  • Systematic downloading of articles or other information, sharing of articles or other information with individuals at other institutions, making content available on openly accessible servers / web sites, and using such articles or information for commercial purposes are expressly prohibited.
     
  • Users should be aware that publishers and vendors may monitor use of electronic resources to ensure that the terms of their license agreements are being enforced. Alamo Colleges is also contractually obligated to investigate reported misuse of licensed resources.
     
  • The consequences of misuse could result in termination of the license and loss of the use of this material by the entire Alamo Colleges community. Violators of this policy may be subject to disciplinary policies, criminal prosecution, and/or be liable for damages to the fullest extent provided by law.
San Antonio College Library, 1819 Main Ave., San Antonio, TX 78212
Located in the Moody Learning Center (MLC) building, floors 2 - 5
Reference Desk: (210) 486-0554 * Send Email
Library interior & exterior photos by: Leonard Ziegler, SAC photographer

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